Today, I'm feeling a little better. Before I went to work, I made a little phone call to Discount Appliance to get their view on the previous stated phone call. I don't want to say I overreacted, but I think there may have been a misunderstanding between what Chad said and the way I interpreted it. When he said "This won't be covered by my warranty", he was meaning the replacement of the venting itself, when I thought he meant everything. The fixing of the wires on the block are covered by Frigidaire's warranty. So the $150 bill is for the service call for Chad to come out and for the purchasing of the solid metal vent and it's installation.
Now that I understand and am clear on what the bill actually is for, I'm good. I had a hell of a time getting the flexible duct stuff on the first time, I'm thankful I had someone else put the solid venting on. And for me to pay a little for it to be done right, and without DUCT TAPE, I'm good.
Before I hung up with the manager of Discount Appliance, I asked him if it's possible for the dryer vent to make the dryer not work. He said that with newer machines, there is a safety mechanism. If the dryer can't vent fast enough (as if there was a blockage) it will prevent the machine from working. Good to know, but I still think the Lowe's manager is full of $h!+.
As for replacing the dryer, I'm never letting Lowe's touch anything in my house and have them screwed up. Ever.
A New Normal
5 years ago
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